Conversational HR | AI for Employee Questions & Support

A New Way to Interact With HR

Employees are used to chatting to people to get what they need. Its efficiency is familiar, and you probably notice they do it a lot with your team. Winslow lets your employees chat to your HR policies rather than navigate through complex intranet or SharePoint sites. Winslow uses modern AI techniques to read your policies and reply to employee questions in much the same way a human would who had read and memorized all your policies by heart.

Intranets

Employees Don't Love Intranets

Employees don’t love combing through pages or PDFs on the Intranet looking for answers to their policy questions. Winslow offers them a whole new way to search by simply asking for what they need and getting a conversational answer.

HR Teams Don't Love Intranets Either

Your HR Team should also not spend their time combing through pages or PDFs on the Intranet looking for answers to employee policy questions. Winslow turns policy access into a simple conversation.

Accessibility

Winslow is Available Everywhere You Get Questions

Winslow is available inside of Gmail, Outlook, Slack, and Teams. Anywhere your HR team is getting questions from employees, Winslow is only a click away from getting them an answer.

Quick Replies

Some Responses Should be Standardized

Even with a conversational approach, sometimes there is the best (or compliant) way to say something. Winslow lets your HR team standardize responses to common questions they receive. Winslow uses AI to identify similar questions and ensure the HR team has the right answer at their fingertips.

Features

Just Talk

Just ask Winslow questions and get answers from your own policies and procedures instantly.

Employee Context

By integrating your HRIS system, Winslow knows who is asking a question and can provide them a context-based answer based on their location, seniority, classification, or any other attribute of their employee profile.

Personal Questions

Winslow can answer personal questions such as remaining PTO days, access to paystubs, and benefits questions specific to an employee's selected plans.

Security and Compliance

Winslow follows strict security standards to ensure your corporate and employee data is protected.

Conversational Software is The Future

Conversational interfaces to software will become common in the next few years. Humans don't want to learn complex SaaS they use only a few times a year; they'd rather just ask for what they need.

Frequently asked questions

Have further questions about Winslow, contact us at sales@usewinslow.com

What AI technology or LLM do you use?

We use the latest OpenAI models such as 4oi. These models are designed to understand and respond to employee questions with high accuracy, enabling smoother HR processes.

What security and compliance standards do you support?

We are CASA and SOC2 compliant, ensuring that our HR platform adheres to the highest industry standards for security and privacy.

Can Winslow identify employee question trends?

Yes, Winslow uses AI to categorize and identify trends across all your employee questions, allowing for proactive insights.

What types of questions can Winslow answer?

Winslow can answer questions about any policies or procedures you give it, and contextual questions based on employee profile information if connected to your HRIS system.

Does Winslow work on my own policies?

Yes, Winslow ingests your policies and procedures from where they live (OneDrive, SharePoint, Google Drive, etc.) to build a central knowledge base of content.

Where does my HR team access Winslow?

Your HR team can access Winslow through our web app or directly inside of Gmail, Outlook, Slack, or Teams.

Where can my employees access Winslow?

If you choose to enable employee self-service, your employees will access Winslow through Slack or Teams.

Can I control if my employees can use Winslow?

Yes, you can turn employee self-service off or on as you like.

How does Conversational HR improve employee engagement?

Conversational HR improves employee engagement by offering real-time, accessible support. Employees can ask questions, get answers, and resolve HR-related issues anytime, anywhere.

Is Conversational HR secure and compliant?

Yes, Winslow meets strict security and compliance standards, ensuring sensitive employee data is protected.